LED Wabi Sabi Sabi Modern Silk Pendant

We do our best to offer our best prices but we want to offer you a -10% discount additional immediately applicable.

• You are a new customer:

Use the code WELCOME

• You have already ordered from us:

Use the code VIP10

We offer delivery FREE within 6 to 17 working days.

An EXPRESS option is also available at €99.

To offer you high quality products at competitive prices, the products are prepared and shipped directly by our manufacturing partners and sometimes also manufactured on demand. They become our property once your order is placed and we are responsible for delivering the goods to your delivery address. This mode of operation results in additional delays related to manufacturing and logistics.

We deliver free worldwide.

Yes. Delivery is free on all our products and with no minimum purchase.

You may not be there for the delivery? Don't worry. Our partner carrier will leave you a delivery notice so that we can reschedule a delivery.

It is also possible that the carrier will drop off your package at a collection point close to your delivery address. In this case, you will have 7 to 14 days to collect it using your ID.

We are available 7 days a week:

• via the contact form on our page Contact
• by email to the address help@lumiconcept.com
• by phone at 01 87 66 09 64
• via livechat

You have 14 calendar days from the date of receipt of your order to exercise your right of withdrawal. To do this, please contact us. You will receive a response within 24 to 48 hours and will be entitled to a refund or exchange according to your wishes.

There are two cases for return costs:

1. the product is damaged: return costs are free.
2. the product is compliant but you have changed your mind: return costs are your responsibility.

Once the items have been returned and checked, a full refund (excluding shipping costs) will be made within a reasonable time, and no later than 14 days after receipt of the withdrawal request.

For the right of withdrawal to be validated, the customer must notify us of their request before the end of the legal period of 14 days.

Orders placed via a signed quote are not affected by this right of withdrawal.

Do you notice a malfunction in your light fixture? Contact us and explain the problem. The free warranty is valid for 2 years on all our products. We can then repair the item or send you a new light fixture free of charge.

You can track your order from your account (provided you created an account when placing your order).
In your order history you will find the progress of your order.

In addition, you will receive an email as soon as your order is sent, with a tracking number for the package(s).

This tracking will be available when the postal services have received the package.

We accept payments by CB, Visa MasterCard, American Express, Apple Pay.